Solution for HP Officejet Pro 9020 How to Scan, Use the HP Scan and Capture app to scan from the Windows system. Switch on the printer to turn it to the active mode. Mount the document on the scanner glass. Navigate to the HP Scan and Capture app to install it on the system. Click the Launch option after the app installs. Choose the Menu icon and click the Settings option. Select the 123.hp.com/ojpro9020 printer name from the Select Device menu.