United Airlines Just Sent An Email To Millions Of Passengers. These 7 Words Mattered Most

This is a story about United Airlines, leadership, and a big milestone that begins tomorrow.

It’s also about a letter that United Airlines CEO Scott Kirby sent to 4.5 million United passengers last week.

Source: https://www.inc.com/bill-murphy-jr/united-airlines-just-sent-an-email-to-millions-of-passengers-these-7-words-mattered-most.html