Use Chatbots to Improve Customer Service

Customers today want quick, seamless solutions to their problems rather than experiencing long wait times as they call up your customer support team. AI Chatbot Platforms can help your business to cater to this demand. Chatbots are basically automated programs that can simulate a human conversation. They commonly use natural language processing (NLP) to understand human communication in the accurate context and subsequently offer relevant answers to questions.

Source: https://chatlayer.blogspot.com/2023/09/use-chatbots-to-improve-customer-service.html